Revolutionizing Feedback with Voice and AI
Instant. Effortless. Insightful. Customer feedback reimagined.
The Real Cost of Bad Service
In 2024 alone, over 3,000 F&B businesses closed down in Singapore. High rentals are a legitimate burden, but many also failed due to substandard customer experiences:
- No warm greetings or thank yous
- Rushed or indifferent service
- Untrained staff unable to handle queries or complaints
Why Traditional Feedback Systems Fail
Paper comment cards, clunky digital forms, or ignored email surveys don't work. These systems are:
- Time-consuming for customers
- Ineffective due to low response rates
- Disconnected from the moment of experience
Enter Voice Feedback
With InstaReview.ai, customers can just scan a QR code and speak. For example:
"The food was great, but the staff was a bit rude and didn't acknowledge us."
Our AI transcribes, analyzes sentiment, and alerts staff - all in real-time.
Why Voice-Based Feedback Wins
- Frictionless: Fast, natural way to give feedback
- Emotionally Rich: Tone & urgency captured
- Higher Engagement: Voice takes seconds
- Real-Time: Act before reviews go public
- Smart Training: Location- or staff-specific insights
Technology Partners
