Revolutionizing Customer Feedback with Voice AI
InstaReview.ai transforms how businesses capture and act on customer feedback through voice-powered AI — reducing response time by 80% and increasing engagement by 10x.
Book an Investor CallThe Problem
In 2024, over 3,000 F&B businesses closed in Singapore alone. Traditional feedback systems fail because:
- ✗ Paper cards & email surveys have less than 5% response rates
- ✗ Negative reviews go public before businesses can respond
- ✗ Manual processes are slow, expensive, and inconsistent
- ✗ No real-time insights to prevent customer churn
Our Solution
Voice-first AI platform that delivers:
- Customers speak feedback in seconds via QR/NFC
- AI transcribes, analyzes sentiment in real-time
- Instant alerts to staff before reviews go public
- 10x higher engagement vs traditional methods
Traction & Metrics
Why InstaReview.ai Wins
Voice-First Technology
Customers speak naturally — 10x faster than typing, captures emotion & tone
Real-Time AI Analysis
Instant sentiment analysis and staff alerts before issues escalate
Damage Control
Intercept negative feedback before it becomes a public review
Multi-Location Support
Centralized dashboard for chains and franchises
NFC Hardware
One-tap feedback collection with premium NFC stands
Global Reach
Serving businesses across US, UK, Singapore, Australia
Market Opportunity
- • $15B+ customer feedback management market
- • Voice AI market growing at 23% CAGR
- • 30M+ restaurants & retail businesses globally
- • Traditional survey tools have less than 5% response rates
- • First-mover advantage in voice-first feedback
Business Model
- • SaaS Subscriptions: $9.9 - $99/month per location
- • Hardware Revenue: NFC stands ($5 + shipping)
- • Enterprise Licensing: Custom pricing for chains
- • Voice Agent Add-on: AI calling service (100 calls/month)
- • High LTV: Average customer retention 18+ months
Target Industries
Food & Beverage
Restaurants, cafes, bars — capture feedback at point of experience
Retail & E-commerce
In-store and post-purchase voice feedback collection
Healthcare & Clinics
Patient satisfaction surveys via voice for better compliance
Backed By Leading Technology Partners
Investment Opportunity
We are raising capital to:
- • Scale sales & marketing across US, UK, and APAC markets
- • Expand AI capabilities and voice agent features
- • Build enterprise integrations (Salesforce, HubSpot, etc.)
- • Grow team and accelerate product development
30-minute focused discussion with our founding team