Privacy Policy
Last updated: 12/9/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Account information (name, email address, phone number)
- Voice feedback data and recordings
- Usage data and analytics
- Device and technical information
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and analyze voice feedback
- Provide customer support
- Send service-related communications
- Improve our AI and voice recognition technology
- Ensure security and prevent fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist our operations
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication measures
- Secure data centers and infrastructure
5. Your Rights
You have certain rights regarding your personal information:
- Access and review your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Data portability where applicable
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: info@instareview.ai